Shipping & Returns
At BlueLotusFlower.com, we are committed to delivering your order quickly and efficiently. We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
- International Shipping: Delivery times vary depending on the destination country.
Shipping Rates:
Shipping rates are calculated based on the weight of your order and your location. The exact shipping cost will be displayed at checkout.
Order Processing:
All orders are processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed the next business day.
Tracking Your Order:
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery.
Returns & Exchanges
At BlueLotusFlower.com, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return and exchange policy.
Return Policy:
- Eligibility: You may return unopened and unused products within 30 days of receipt for a full refund, minus the cost of shipping.
- Process: To initiate a return, please contact our customer service team at [insert contact email] with your order number and reason for return. We will provide you with instructions on how to return your item(s).
- Refunds: Once we receive your returned item(s) and inspect them, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used during checkout.
Exchanges:
- If you received a damaged or incorrect item, please contact us immediately at info@bluelotusflower.com. We will arrange for a replacement to be sent at no additional cost to you.
Non-Returnable Items:
- For health and safety reasons, we cannot accept returns on opened products or items marked as final sale.
Additional Information
Order Modifications & Cancellations:
- If you need to modify or cancel your order, please contact us as soon as possible at [insert contact email]. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be modified or canceled.
Customer Service:
- If you have any questions or concerns about your order, shipping, or returns, please don’t hesitate to reach out to our customer service team at [insert contact email]. We’re here to help!
Thank you for choosing BlueLotusFlower.com. We appreciate your business and look forward to serving you.